BEFORE YOU REGISTER ANYONE FOR THIS CLASS:
1. You are in the database so DO NOT ADD yourself or create a new account. If you do not know what email address we have on file for you, call the office.
2. Each person must have an INDIVIDUAL EMAIL ADDRESS (It does not have to be a company email, just one they can access).
Continuing Education Credits
0.6 CECs Water and Wastewater Managerial
Price: Free but you MUST Pre-Register
This workshop will help utilities address a full range of challenges and improve the management of their operations and infrastructure.
-How to deliver increasingly efficient, and higher quality services
-How to improve long-term sustainability and increase resiliency
-How to use the Rural and Small Systems Guidebook to Sustainable Utility Management to make improvements at your system
Utilities will learn how to make improvements in the ten key management areas, focusing first on their most pressing challenges.
THE TEN KEY MANAGEMENT AREAS
-Employee & Leadership Development
-Water Resource Adequacy
-Community Sustainability & Economic Development
-Stakeholder Understanding & Support
8:00 am Registration
8:30 am Introductions
8:45 am Overview of Key Management Areas
10:00 am Break
10:15 am - Utility Assessment Exercise
10:45 am - Self Assessment Results
11:30 am – Lunch (included)
12:15 pm - Self Assessment Results - Continued
12:45 pm - Table Exercise Improving Outcomes
1:15 pm - Break
1:30 pm - Table Exercise Results/Practice Tools & Measures Discussion
2:30 pm - Information and Resources Discussion
3:00 pm - Action Plan Discussion
3:30 pm - Workshop Feedback
4:00 - Class Adjourns
-Attendee preference will be given to communities with a population of 10,000 or less.
-No more than 3 water and wastewater operators per system. Additional attendees should be management, clerks, treasurers, council members, etc.
-There is limited seating for contract operations companies. Employees of contract operations companies will be put on a waitlist.
|8:00 AM - 8:30 AM||Register / Class Check-in|
|8:30 AM - 8:30 AM||Class Begins|
|4:00 PM - 4:00 PM||Class Adjourns|